Helping Reno Families Keep Their Homes Flowing Smoothly

Drains clog for different reasons depending on where they are and how they're used, but the most common culprits are things that shouldn't go down drains in the first place.
‍In bathroom drains: Hair is the primary cause—it combines with soap scum and forms clumps that catch on pipe walls and trap other debris. Over time, these hair masses grow larger and restrict flow. Soap residue, toothpaste, and personal care products also contribute to buildup that narrows pipes gradually.
‍In kitchen drains: Grease and fat are the biggest problems. When hot grease goes down your drain, it cools and solidifies on pipe walls, creating sticky surfaces that catch food particles, coffee grounds, and other debris. This buildup accumulates over months and years, slowly narrowing your pipes until flow becomes restricted. Even small amounts of grease add up over time.
‍In main sewer lines: Tree roots are a major cause—they infiltrate pipes at joints and cracks seeking water and nutrients, then grow into masses that block flow. Older homes with cast iron or clay pipes often develop cracks, deterioration, or separated joints that catch debris and create recurring blockage points. In Reno specifically, our hard water (180-220 PPM) accelerates mineral scale buildup inside pipes, narrowing the interior diameter and making clogs more likely.
‍Things that shouldn't go down drains but often do: "Flushable" wipes (they don't break down like toilet paper), paper towels, feminine hygiene products, cotton swabs, dental floss, food scraps from garbage disposals, coffee grounds, eggshells, medication, and anything labeled "flushable" that isn't actually toilet paper.
‍The frequency issue: If your drains clog repeatedly, there's usually an underlying problem—either ongoing bad habits (like pouring grease), structural issues (like root intrusion or pipe damage), or accumulated buildup that standard cleaning doesn't fully remove. Camera inspection can identify why clogs keep returning so we can address the root cause, not just treat symptoms.

We're available 24 hours a day, 7 days a week, 365 days a year for drain and sewer emergencies, and we respond as quickly as possible—typically arriving within 1-2 hours depending on your location in the Reno-Sparks area and our current service calls.
When you call our emergency line, you speak directly with our dispatch team, not an answering service or voicemail. We immediately assess your situation and dispatch an experienced technician to your property. Our service vehicles are fully equipped to handle any emergency on the spot—we carry the tools, equipment, and parts needed to solve most problems during the first visit.
We understand that drain emergencies don't wait for convenient times. Sewage backing up into your home, toilets overflowing, or main line clogs affecting your entire plumbing system create urgent situations that need immediate attention to prevent water damage and health hazards. That's why we prioritize emergency calls and work quickly to stop the immediate problem, minimize damage, and restore function to your drains.
For non-emergency service—like scheduled maintenance, routine inspections, or problems that are inconvenient but not causing immediate damage—we offer same-day or next-day appointments based on your schedule and our availability. We'll work with you to find a time that fits your needs.Whether it's 2am on a Sunday or Thanksgiving afternoon, if you have a drain emergency, we're here to help. That's our commitment to the Reno community.

Yes, our team is proficient in managing a wide array of social media platforms including but not limited to Facebook, Instagram, Twitter, LinkedIn, Pinterest, and TikTok. We stay up-to-date withThe best way to know for certain is through professional camera inspection, which shows us the actual condition inside your pipes—whether you're dealing with blockages that cleaning will resolve, or structural damage that requires repair. However, certain symptoms suggest you may need repair rather than just routine cleaning.
‍Signs your sewer line likely needs repair:
Multiple drains backing up simultaneously—when toilets, sinks, and tubs throughout your home back up at the same time, it indicates a main line problem, possibly structural damage
‍Sewage odors persist even after professional cleaning—constant sewer smell suggests cracks or breaks allowing gas to escape
‍Soggy patches in your yard or unusually green grass areas—these indicate sewage leaking from your underground pipe into surrounding soil
‍Recurring clogs in the same location despite professional cleaning—if hydro-flushing or snaking provides only temporary relief (weeks, not months), there's likely structural damage creating catch points
‍Slow drainage throughout your entire home, not just one fixture—indicates main line restriction from damage or severe root intrusion
‍Gurgling sounds from toilets when water runs elsewhere—suggests venting problems or blockages from structural issues
‍Your home was built before 1980 with original cast iron or clay pipes—these materials deteriorate with age and commonly develop cracks, corrosion, and separated joints
‍Large mature trees near your sewer line route—roots naturally seek water in pipes and can infiltrate through joints and cracks
‍Signs cleaning is likely sufficient:Single drain clogs—one toilet, one sink backing up suggests localized buildup, not structural problems
‍Occasional slow drainage that responds well to cleaning and doesn't return quickly
‍No sewage odors between clog events—smells only when actively clogged
‍Recent onset—problems started recently rather than recurring for months or years
Camera inspection eliminates guesswork. We insert a waterproof camera into your sewer line and examine the entire interior—you watch the footage with us and see exactly what's happening. Cracks, root intrusion, corrosion, separated joints, and structural damage are immediately visible and can be documented. Blockages from grease, debris, or buildup are also obvious. This visual evidence helps you understand what's needed and why, allowing informed decisions about the most cost-effective solution for your specific situation.
We always recommend starting with inspection when there's any question about your pipe's condition. It's far better to know what you're dealing with than to spend money on cleaning services that won't solve underlying structural problems. the latest trends and best practices for each platform to ensure your content resonates with your target audience and achieves maximum impact.

We accept multiple payment methods to make service as convenient as possible:
‍Credit Cards: We accept all major credit cards including Visa, Mastercard, American Express, and Discover.
‍Debit Cards: Debit card payments are welcome and processed the same as credit cards.
‍Cash: We accept cash payment at the time of service.
‍Checks: Personal and business checks are accepted. We ask that you have proper identification available when paying by check.
‍Digital Payment Options: We can accept payment through various digital payment platforms—just ask our technician about available options if you prefer electronic transfer methods.
For larger jobs like trenchless pipe lining or major sewer line work, we can discuss payment arrangements during the estimate process. We want to work with you to make necessary repairs affordable and manageable.
We provide detailed invoices for all work completed, clearly showing what services were performed and the associated costs. If you need documentation for insurance claims, home warranty companies, or property records, we're happy to provide whatever paperwork you require.
Payment is typically due at the completion of service unless other arrangements have been made in advance. For emergency calls, we accept payment on-site after resolving your problem. For scheduled service, payment is collected when the work is finished and you've had a chance to verify everything is functioning properly.
If you have questions about payment options or need to discuss arrangements for larger projects, just let us know. We're flexible and want to ensure that drain and sewer problems don't go unaddressed due to payment concerns.

Getting started is easy! Simply reach out to us through our website contact form, email, or by giving us a call. We'll schedule an initial consultation to discuss your business goals, target audience, and current social media efforts. From there, we'll propose a customized sYes, we stand behind our work with guarantees and warranties because we're confident in the quality of service we provide and the solutions we recommend.
‍Drain Cleaning Guarantee: Most of our drain cleaning services include a 30-day guarantee. If the same problem returns within 30 days after we've serviced your drain, we'll come back and address it at no additional charge. This guarantee reflects our commitment to solving your problem correctly, not just providing temporary relief. We want you to have confidence that when we clear a drain, it stays clear.
‍Trenchless Pipe Lining Warranty: Our liner installations come with a comprehensive 50-year warranty covering the liner material and installation workmanship. This industry-leading warranty reflects the proven durability of epoxy liner technology—these aren't temporary patches but permanent pipe restoration designed to outlast traditional replacement methods. The 50-year coverage gives you decades of peace of mind that your sewer system is protected.
‍Workmanship Guarantee: All our repair work is guaranteed against defects in workmanship. If something we installed fails due to improper installation or our error, we make it right at no charge to you. This covers everything from pipe repairs to equipment installation—if we did the work, we stand behind it.
‍Parts and Materials: When we install parts, equipment, or materials as part of our service, those items typically carry manufacturer warranties that we honor and facilitate for you. We use quality materials and equipment from reputable suppliers, and we'll help you with any warranty claims if needed.
‍Important Notes About Our Guarantees:
‍Our guarantees cover the specific work we performed and problems we addressed. If new issues develop from different causes—for example, if we clear a grease clog but roots later invade a different section of your line—that would be considered a separate problem rather than a failure of our original work.
Guarantees assume normal use and proper maintenance. Intentional misuse or damage from external factors (like excavation damaging a repair we completed) wouldn't be covered.We explain all applicable warranties and guarantees before beginning work, so you know exactly what protection you have. Our goal is that you feel completely confident in choosing us for your drain and sewer needs, knowing that we'll make things right if any issues arise with our work.
Because we're a family-owned local business, our reputation depends on your satisfaction. We don't hide behind fine print or make excuses—if there's a problem with work we did, we come back and fix it. That's our commitment to every customer.